Self-service Compliance

Challenge

Digitise a manual document-based process to allow clients to self-serve their health & safety assessments.

Our Solution

We designed a bespoke, cloud-hosted application with multi-tenant capability so our client could empower their customers to safely manage thier compliance.

Results

Client was able to free up 2 full-time staff, reduced human error rate by 17% and gained new customers who were attracted by the self-service platform.

Customer Development Tracker

Challenge

Provide a realtime summary of outbound sales activity for management of a B2B services startup.

Our Solution

We aggregated key sales metrics from siloed spreadsheets and surfaced them on a management dashboard.

Results

Once the client was able to visualise their oubound sales activity, they reported that it was much easier to identify the best performing strategies and subsequently improved their social selling index by 13%.

Document Management

Challenge

Our client requested a digital respository for easy storage and retrieval of time sensitive business documents, insurance policies etc.

Our Solution

We designed a bespoke document management platform with user-configurable alerting; able to store/retrieve multiple revisions from highly resilient cloud back end.

Results

The platform was a significant value-add to the client's offering that further increased their reputation for secure and dependable service.

Simple CRM

Challenge

Our financial services client required a simple to use system to track customer conversions and provide a way to realise repeat business.

Our Solution

We built a simple CRM for capturing new business and more importantly, keeping track of existing clients and automating renewal communications.

Results

The client estimated that their new CRM app allowed them to capitalise on as much as 40% additional revenue from repeat business.

Training Management

Challenge

Create a system to record the compliance and expiry of staff training across multiple businesses.

Our Solution

Our platform design ensured that the system could be used by multiple clients at the same time and keep their data segreggated and secure.

Results

The new platform improved record keeping which mitigated legal risks, made it easy to spot missing/elapsed training and reduced non-compliance by 23%.

SaaS Startup Dashboard

Challenge

Create structured and actionable insights for a growing startup to monitor the adoption of their new-to-market product.

Our Solution

We produced a real-time dashboard to monitor user acquisition, retention & traction metrics.

Results

The dashboard delivered data-driven evidence regarding the efficacy of their marketing campaigns which meant they could drop poorly performing campaigns that weren't bringing in new users.

Project Billing

Challenge

Our engineering client needed to replace two existing project management & billing systems that were reaching the end of their life.

Our Solution

We designed a bespoke project tracking and billing system, deployed on scalable cloud infrastructure

Results

The new system gave immediate efficiency gains over the old legacy apps and the integrated billing capability brought transparency to poor performing services which they cut and improved profitability by 16%.